Project Description

COURSE OUTLINE

Duration:   3 hours

Delegates:   Up to 12

Assessment: Ongoing observation and full engagement in the practical activity. Each delegate will be expected to demonstrate the Course Learnings throughout the session, to gain a Certificate of Attendance.

Cost: Competitively priced and details are available upon request.

Requirements:  In order to gain the most out of the sessions, we request that delegates remain on the course throughout and that a quiet area is allocated to avoid distraction.

Who is This Course For?

The ‘Supervision Training’ course is aimed at all members of the team who have responsibility for carrying out supervision of others, including Seniors, Deputies and Managers.

Course Content

The course supports delegates in gaining a full understanding of the supervision process, how this fits into the performance management process, and how to conduct supervision in a way that follows company policy. It also provides support in dealing with difficult situations, using tools and techniques to achieve positive collaborative outcomes. 

The Supervision course looks specifically at:

  • The role of supervision in the performance management process;
  • The role of the supervisor and the employeein the process;
  • The key skills and expected behavioursin carrying out successful supervision;
  • Communication skills, including listening skills and questioning techniques;
  • How to carry out an effective supervision and how to identify improvements;
  • How to motivate the team and delegate successfully, building on success;
  • Confidentiality, feedback and record keeping;
  • How to handle the appeals process, supported by the manager;
  • Using reflective practice, and continuous professional development to improve supervision.

Tailormade Courses & Consultancy.

We can adjust any course to suit your organisations specific training needs. We can also prepare Bespoke Training Programmes to accommodate your organisations ongoing Care and Support staff training requirements.

NEXT STEP?

If you would like to book a course (or find out more information) then please call us on 02034 189717 or email enquiries@aliumcaretraining.co.uk

CONTACT US

Please contact us to book a course, for more information or to find out about Tailormade Options and Consultancy

Call us on 02034 189717, email us at enquiries@aliumcaretraining.co.uk
or complete this contact form...

CARE TRAINING TAILORMADE COURSES AND CONSULTANCY

Tailormade Courses

More often than not, Alium’s clients will have identified areas where an enhanced understanding of a specific ‘need’ will greatly support the staff’s confidence and knowledge to enable them to better support the people who utilise their services. Our team will discuss your needs, the areas requiring support, inconsistencies between knowledge and application, then develop a programme to bridge any gaps.

Business Recovery Consultancy

Following receipt of your CQC Inspection report, we can work with you to improve any identified areas that are categorised as requiring improvement or areas that are rated as inadequate. Our goal will be to help you to achieve ‘Good’ or ‘Outstanding’ status. With our experience in Human Resources and Service & Performance improvement, we are confident that we can support you and your team to upgrade your CQC ratings by incorporating all areas of people management and development, including:-

  • Leadership
  • Recruitment
  • Motivation
  • Management
  • Learning & Development
  • Staff Succession Planning

Tailormade Courses & Consultancy.

We can adjust any course to suit your organisations specific training needs. We can also prepare Bespoke Training Programmes to accommodate your organisations ongoing Care and Support staff training requirements.

NEXT STEP?

If you would like to book a course (or find out more information) then please call us on 02034 189717 or email enquiries@aliumcaretraining.co.uk

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