Project Description

COURSE OUTLINE

Duration:    3 hours

Delegates: Up to 12

Assessment: Ongoing observation and full engagement in all activities. All Delegates will receive a Certificate of Attendance.

Cost: Competitively priced and details are available upon request.

Requirements:   In order to gain the most out of the sessions, we request that delegates remain on the course throughout and that a quiet area is allocated to avoid distraction.

Who is This Course For?

The‘Conducting an Internal Investigation’ course is aimed at staff who are required to carry out internal investigations as part of their job role, including Seniors, Deputies and Managers, including HR staff.

Course Content

The courseexamines how to conduct an internal investigation, including the collection and assessment of evidence, along with the presentation of the findings. It uses an aide-mémoire approach to ensure that all aspects of the process are carried out in a logical way,whilst taking account of critical factors in a fair, unbiased way.

The course covers:

  • The legislative requirements for investigations and the burden of proof;
  • The key skills required, including questioning techniques, listening and the assimilation of information;
  • The purpose of investigation, and the stages to follow;
  • The responsibilities of the employer;
  • The rights of the employee;
  • The process for calling a ‘Hearing’;
  • The question, and role of suspension;
  • How to carry out dismissal;
  • How to write a report and present findings;
  • How to develop and action plan, and how to use your own checklist to support the application of learning.

Tailormade Courses & Consultancy.

We can adjust any course to suit your organisations specific training needs. We can also prepare Bespoke Training Programmes to accommodate your organisations ongoing Care and Support staff training requirements.

NEXT STEP?

If you would like to book a course (or find out more information) then please call us on 02034 189717 or email enquiries@aliumcaretraining.co.uk

CONTACT US

Please contact us to book a course, for more information or to find out about Tailormade Options and Consultancy

Call us on 02034 189717, email us at enquiries@aliumcaretraining.co.uk
or complete this contact form...

CARE TRAINING TAILORMADE COURSES AND CONSULTANCY

Tailormade Courses

More often than not, Alium’s clients will have identified areas where an enhanced understanding of a specific ‘need’ will greatly support the staff’s confidence and knowledge to enable them to better support the people who utilise their services. Our team will discuss your needs, the areas requiring support, inconsistencies between knowledge and application, then develop a programme to bridge any gaps.

Business Recovery Consultancy

Following receipt of your CQC Inspection report, we can work with you to improve any identified areas that are categorised as requiring improvement or areas that are rated as inadequate. Our goal will be to help you to achieve ‘Good’ or ‘Outstanding’ status. With our experience in Human Resources and Service & Performance improvement, we are confident that we can support you and your team to upgrade your CQC ratings by incorporating all areas of people management and development, including:-

  • Leadership
  • Recruitment
  • Motivation
  • Management
  • Learning & Development
  • Staff Succession Planning

Tailormade Courses & Consultancy.

We can adjust any course to suit your organisations specific training needs. We can also prepare Bespoke Training Programmes to accommodate your organisations ongoing Care and Support staff training requirements.

NEXT STEP?

If you would like to book a course (or find out more information) then please call us on 02034 189717 or email enquiries@aliumcaretraining.co.uk

Latest Contracts